The Benefits of E-Business Performance Measurement Systems Matthew Hinton

ISBN: 9780080888057

Published: May 14th 2014

ebook

93 pages


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The Benefits of E-Business Performance Measurement Systems  by  Matthew Hinton

The Benefits of E-Business Performance Measurement Systems by Matthew Hinton
May 14th 2014 | ebook | PDF, EPUB, FB2, DjVu, AUDIO, mp3, ZIP | 93 pages | ISBN: 9780080888057 | 7.47 Mb

To participate fully in the new world of e-business, organisations have to make significant financial investments. How then, should they evaluate e-business investment proposals and monitor the resulting performance of their on-line businessMoreTo participate fully in the new world of e-business, organisations have to make significant financial investments.

How then, should they evaluate e-business investment proposals and monitor the resulting performance of their on-line business operations? To what extent are traditional performance measurement systems fit for a world where clicks not bricks determine business success? This CIMA report describes research investigating how organisations have been adapting their performance measurement systems for e-business. The research aimed to identify the features and benefits of an effective e-business performance measurement system by studying twelve organisations that have had some success in developing performance measurement systems suitable for the on-line environment.* Based on four years of case study research inlcuding interviews with 12 managers* offers a distinctive view of e-business in measuring the performance of a business* Recommendations are made based on the findings from cross case analysis



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